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The “there is a problem connecting securely to this website the security certificate” is an error that occurs when your browser tries to connect to this website. The issue can be fixed by installing the correct security certificate on your device.
authored by Matthew Adams
Expert in Windows and Software
Matthew is a freelance writer who has written a number of articles on different technology-related themes. His major interest is the Windows operating system and all that surrounds it. He is enthralled by… Read more
28th of October, 2021
Publish date: July 2020
- The message “There is a difficulty connecting securely to this website” appears often in Internet Explorer and Edge.
- We’ll look at a few different approaches to troubleshooting this issue in this post.
- See our Windows 10 Troubleshooting Hub for a complete list of articles on Windows 10 issues.
- The dedicated Browser Troubleshooting page also has important information for dealing with browser difficulties.
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Some users of Internet Explorer and Edge have received the following error message: There is a difficulty connecting securely to this website. This website’s security certificate is insecure.
This is a problem with an incorrect certificate that may occur in every browser, albeit the error messages shown aren’t necessarily the same. The error prevents you from accessing the website in this scenario.
As mentioned below, the problem also affects a number of additional programs:
- There is an issue connecting to this website securely (no choice to continue) – This problem frequently happens when your clock is incorrectly set.
- There is an issue securely connecting to this website (Chrome, IE11, Edge) – This is typically due to your antivirus. Disable your antivirus or use a different browser to repair the problem.
- There is a difficulty securely connecting to this website (Facebook, YouTube, Outlook, PayPal, Netflix, Wikipedia) – This error may prevent you from accessing a certain website. Simply add the website to the Trusted Websites area and see if this resolves your issue.
Below, we go through each of the remedies described above in depth, so you can go right to the one that relates to your case.
How can I resolve the problem with the secure website connection?
1. Use a different browser.
There is an issue. The notice connecting securely to this website may occasionally be caused by your browser, therefore if you wish to repair it, try switching to a different browser for a while.
If the problem does not appear, you should switch to a different browser for the time being. On that topic, we suggest that you make Opera your default browser.
It simply takes a few minutes to download Opera, and it’s really simple to set it up. Furthermore, switching from your default browser to Opera is simple.
After installing it, you’ll see a Synchronization option in the Settings section that enables you to import bookmarks, pages, and other data from your usual browser.
You may also add icons, sidebars, workspaces, and bookmarks to the browser for easier access and a more structured workflow.
It’s worth noting that Opera has a built-in VPN to keep your online activities anonymous. Because IP limitations may be the reason of the issue, the VPN will mask your location, preventing the notice from appearing.
Today, try out this highly customisable browser and enjoy a hassle-free surfing experience.
2. Make sure your antivirus is up to date
In certain circumstances, the above-mentioned error is caused by your antivirus software. Specific security settings might cause your system to malfunction and create this problem, but you can remedy it by deactivating certain antivirus capabilities.
This is only recommended as a temporary solution until the issue is resolved. Better still, use an antivirus that isn’t incompatible with other software.
3. Double-check the date and time.
- On your Taskbar, right-click the clock icon. From the menu, choose Adjust date/time.
- Disable the option to set the time automatically. Turn this option back on once a few seconds have passed.
This will bring your time and date back into sync. The problem should be rectified after you’ve set your date and time. Keep in mind that by clicking the Change option, you may manually change the date and time.
If the clock on your Windows 10 computer isn’t working correctly, it’s likely that your motherboard battery has died and you’ll need to replace it.
You just need to unplug your PC from the power outlet, open the computer case, and gently remove the battery from your motherboard to complete this procedure.
After removing the battery, replace it with a new one, and the issue should be rectified.
4. Add the URL to the Trusted Websites list.
- Enter internet options by pressing Windows Key + S. From the list of options, choose Internet Options.
- Select the Trusted Sites category from the Security menu. Select Sites from the drop-down menu.
- Click the Add button after entering the URL in the Add this website to the zone area.
- Save your modifications once you’ve added the website to the trusted list.
- Check to see whether the issue persists.
Check whether the problem has been fixed after adding the required website to the Trusted Website zone.
Make sure you only add websites you genuinely trust, not just any random websites you’re viewing for the first time.
5. Disable SSL Cache
- The Network and Sharing Control Panel tab should now be open.
- To access other options, go to Internet Options.
- Select the Content tab from the drop-down menu. On that tab, press the Clear SLL slate button.
Clearing the SSL cache should remove any damaged certificate data and restore access to the intended website.
6. Make a root certificate update
Built-in root certificates in Windows are updated automatically, so you shouldn’t have to do anything special to keep them up to date.
If you need to upgrade your system, you may get the newest root update packages from the Microsoft Update Catalog. Enter root certificate update in the search box on the official website.
Update packages for different 32-bit and 64-bit systems may appear in the search results. To get the root update package for your platform, click the Download button.
7. Disable OpenDNS
- In the Control Panel, go to the Network and Sharing tab.
- To open the window right below, click either Wireless Connections or Local Area Connection.
- To access the Properties window, click the Properties button there.
- The Internet Protocol Version 4 (TCP/IPv4) option may now be double-clicked.
- Remove the DNS server addresses from the list.
- Select the option to automatically get DNS server addresses.
- To confirm the modified settings, press the OK button.
Previously prohibited sites may now be accessible now that you’ve essentially removed the OpenDNS server addresses.
When surfing on business networks, this workaround was mainly used. OpenDNS is a service that improves the Domain Name System (DNS) on many corporate networks while simultaneously blocking more legal websites.
In Internet Explorer and Edge browsers, we hope that one of these fixes restores the connection to the desired website.
If you have any other recommendations for solutions, please let us know in the comments area below.
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The “certificate error” is a problem that can be fixed by installing the certificate on your computer. The certificate will then allow you to connect securely to this website.
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